When confronted with a serious medical issue, one inevitably submits to a system of institutional healthcare–by design and necessity: bureaucratic, time-constrained, and impersonal. For a self-reliant person who conducts their life in a high-functioning manner, this circumstance only exacerbates the frustration and anxiety of feeling vulnerable, dependent, and alone–of being, in a word, the patient.

  • Created as a corrective to the systemic inadequacy of time in healthcare

Upon receiving a diagnosis and prognosis, the patient is often presented with a course of treatment and plan of action with neither the time nor resource to fully absorb and process what is being prescribed.

How does one manage their illness as they would manage any other area of their life: intelligently, efficiently, and effectively.

Are there options and alternatives to be explored? What is the efficacy of getting a second opinion, and from what type of specialist? What is the latest thinking and research regarding their particular ailment? Are non-western and non-traditional approaches valid and worthy of consideration? What criteria should be employed in selecting a hospital and physician?

So many legitimate and credible questions to be addressed that do not rise to the level of medical emergency yet require a sense of urgency, as well as expertise and experience.

Concierge Medical Support Services

Once a course of treatment has been determined, whether surgical or therapeutic, the nature of medical treatment is uniform and programmatic–what is not, is an individual’s experience of that treatment.

When solicited by our clients, our consultants provide this unique service, reflecting the collective expertise and experience of decades of practicing medicine. As such, we are acutely aware and respectful of the legal and ethical lines of demarcation between the privileged relationship of doctor and patient, and our services.

While scrupulously observing these professional boundaries, in our role as cohort patients, we offer an array of services individually tailored to fulfill each client’s desired level of attention and oversight.

Physician consultants will:
  • Accompany clients to medical appointments, procedures, and surgeries
  • Assist with capturing and transcribing crucial information discussed at doctor visits
  • Identify client concerns and recommend questions a client might not know to ask their doctor
  • Accommodate home and hospital visits
  • Provide emotional and intellectual support
  • Facilitate information sharing between a client’s doctors
  • Assemble personal and medical information into a detailed and useful format
We assist with:
  • Navigating medical care challenges
  • Researching medical conditions
  • Appointment scheduling
  • Medical record organization
  • Medical forms
  • Medical terminology clarification
  • Arranging personal concierge services
  • Researching rehabilitation and long term care facilities.
  • Care coordination with ancillary specialists, such as physical therapists, home nursing, and others

Emotional and intellectual support, companionship, and accommodation, can absolutely make a difference and alleviate some of the many challenges every patient must deal with.